Last updated: December 2026
This Privacy Policy explains how personal data is collected, used, stored, and protected when you use this website.
This website, prolozonetherapy.co.uk, is operated by Prolozone Therapy UK, a brand of 1ST FOR HEALTH (NW) LTD.
Company details
Registered company name: 1ST FOR HEALTH (NW) LTD
Company registration number: 05577751
Registered office: Seymour Chambers, 92 London Road, Liverpool, L3 5NW
Contact address:
Birchfield Road, WA8 7TG
If you have any questions about this Privacy Policy or how your data is handled, you may contact us using the details above or click here to complete a form.
1. Who We Are (Data Controller)
For the purposes of UK data protection law, 1ST FOR HEALTH (NW) LTD is the data controller responsible for your personal data. This means we determine how and why your personal data is processed.
2. Personal Data We Collect
We may collect and process the following categories of personal data.
Information you provide to us:
- Name
- Email address
- Postal address
- Any information you submit via contact forms, enquiry forms, or email correspondence
Automatically collected information:
When you use our website, we may automatically collect IP address, browser type and version, operating system, pages visited, time spent on the site, and referring URLs. This information is collected using cookies and similar technologies.
3. Special Category Data (Health Information)
In some circumstances, you may voluntarily provide information relating to your health when making an enquiry or requesting information about treatment. Where this occurs, we only process this data where it is necessary, we treat it as special category data under UK GDPR, and we apply enhanced security and confidentiality measures. You should avoid submitting sensitive health information unless it is necessary for your enquiry.
4. How We Use Your Personal Data
We use your personal data to respond to enquiries and requests, provide information about our services, manage appointments or consultations where applicable, improve our website and user experience, ensure website security and prevent misuse, and comply with legal and regulatory obligations. We do not sell or rent your personal data to third parties.
5. Lawful Bases for Processing
Under UK GDPR, we rely on consent where you voluntarily provide information via forms or enquiries, legitimate interests to operate, improve, and secure our website and services, and legal obligation where processing is required by law. Where consent is used, you may withdraw it at any time.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enable website functionality, analyse website traffic and performance, and improve user experience. You can control or disable cookies through your browser settings.
7. Sharing Your Personal Data
We may share personal data with trusted third parties only where necessary, including website hosting and IT service providers, analytics providers, and professional advisers such as legal or accounting services. All third parties are required to process data securely and in accordance with UK data protection law.
8. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including responding to enquiries and meeting legal, regulatory, or accounting requirements. When data is no longer required, it is securely deleted or anonymised.
9. Data Security
We take appropriate technical and organisational measures to protect personal data, including secure servers and encrypted connections, restricted access to personal data, and regular security monitoring and updates. While no system is completely secure, we take reasonable steps to protect your information from unauthorised access, loss, or misuse.
10. Your Data Protection Rights
Under UK GDPR, you have the right to access your personal data, request correction of inaccurate data, request erasure of your data where applicable, restrict or object to processing, request data portability, and withdraw consent at any time. To exercise your rights, please contact us using the details provided above.
11. Complaints
If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office, the UK’s data protection regulator.
12. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We recommend reviewing their privacy policies before providing any personal data.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in law, regulation, or our practices. Any updates will be published on this page with a revised “last updated” date.
14. Contact Us
If you have any questions about this Privacy Policy or how your personal data is handled, please contact us at:
Prolozone Therapy UK
A brand of 1ST FOR HEALTH (NW) LTD
Birchfield Road, WA8 7TG